TERMS AND CONDITIONS
DIGITAL SERVICES

1. SERVICE PROVIDER AND SCOPE

These terms govern digital services supplied by Kévin BOIME, a sole trader operating under the trade name YanK Solutions, SIREN 977 943 448, whose registered address is 15 Le Clos de Plaisance, 57530 Silly-sur-Nied, France. Contact: contact@yanklinnomme.fr · +33 7 83 31 65 62.

They cover, in particular, the design and adaptation of systems, modules, adventures and content for Foundry VTT, web development and design, and editorial or digital services described in the quote. Where they conflict, the specific terms of the quote prevail.

2. QUOTES AND ORDERS

After reviewing the request, the service provider issues a quote stating the scope, deliverables, exclusions, estimated schedule, price, approval stages and, where applicable, maintenance. Unless otherwise stated, the quote remains valid for thirty days.

The order becomes binding once the quote and these terms have been accepted in writing and the deposit has been received. Any request outside the accepted scope requires an additional quote or a written adjustment to the schedule and price.

3. CLIENT OBLIGATIONS

The client provides the texts, files, access credentials, licences, decisions and approvals required within the agreed time frames. The client warrants that they hold all necessary rights to the materials they supply and accepts responsibility for their content.

Late delivery or approval may reasonably delay the schedule. If the project remains blocked for more than thirty days because the client has not responded, the provider may invoice the work completed and propose a new schedule subject to availability.

4. PRICES AND PAYMENT

Prices are stated in euros. For consumers, the total price including all taxes is provided before the order is placed. The applicable VAT treatment appears on the quote and invoice.

A 30% deposit is payable when the order is placed. The balance is paid according to the schedule in the quote or, if none is specified, upon delivery and before the source files, administrator access or final usable version are released.

For business clients, late payment gives rise to the penalties stated on the invoice and the statutory fixed recovery fee of €40. This fee does not apply to consumers.

5. CHANGES, SUSPENSION AND CANCELLATION

The deposit is an initial payment and binds both parties. If the client abandons the project other than through the valid exercise of a right of withdrawal or a breach by the provider, work already performed remains payable. Where its value exceeds the deposit, the corresponding balance may be invoiced upon evidence of progress.

Following an unanswered reminder, the provider may suspend the project in the event of non-payment, prolonged lack of response or failure to cooperate that prevents performance. Suspension postpones the schedule without creating liability for the provider.

In the event of force majeure, each party promptly informs the other. The affected obligations are suspended for the duration of the event; if performance becomes permanently impossible, the contract is terminated and work actually completed remains payable, subject to mandatory consumer rules.

6. CONSUMER RIGHT OF WITHDRAWAL

Where a consumer concludes the contract at a distance, they generally have fourteen days from its conclusion to withdraw without giving a reason.

If the client expressly asks for the service to begin before that period ends, they remain liable, upon withdrawal, for an amount proportionate to the work performed up to their request. The right of withdrawal is lost when the service has been fully performed before the period ends, following the client's prior express consent and express waiver of that right.

Digital content supplied without a tangible medium may be provided before the period ends only with the consumer's prior express consent, express waiver of the right of withdrawal and receipt of the corresponding confirmation on a durable medium.

Model withdrawal form

7. PERFORMANCE, ACCEPTANCE AND CORRECTIONS

The provider produces the deliverables in accordance with the scope of the quote and the reasonably applicable state of the art. The schedule depends in particular on the client's cooperation and the technical constraints known when the order is placed.

The quote states the presentation stages and number of revision rounds included. The client reports defects or departures from the agreed scope together. Compliance corrections are included; enhancements, new features and changes of direction are invoiced separately after agreement.

8. DELIVERY, HOSTING AND MAINTENANCE

Delivery takes place by the method stated in the quote: file transfer, code repository, installation or provision of access. Unless expressly stated, hosting, domain names, subscriptions, third-party licences, future updates and maintenance are not included.

The client is responsible for backups after delivery. Where maintenance is purchased, its scope, duration and response times are defined separately.

9. INTELLECTUAL PROPERTY

The quote specifies the rights of use or intellectual property rights assigned, together with their purpose, scope, duration and territory. Unless otherwise agreed, the assignment takes effect only after full payment.

The provider retains ownership of their tools, methods, generic components, libraries, pre-existing materials and know-how. Open-source and third-party components remain subject to their own licences. The client authorises the provider to identify the project publicly and present excerpts from it, unless the client objects in writing or the quote imposes confidentiality.

10. LIABILITY

The provider is subject to a duty of reasonable care and skill, not an obligation to achieve a guaranteed result. The provider is not liable for damage caused by the client's content or instructions, changes made by a third party, misuse, incompatibility arising after delivery or the failure of a third-party service.

For business clients, except in cases of gross negligence, wilful misconduct or a mandatory rule to the contrary, the provider's total liability is limited to the amount excluding tax paid for the service giving rise to the damage. This limitation does not apply to consumers where it would restrict their statutory rights.

11. COMPLAINTS AND MEDIATION

Any complaint must first be sent to contact@yanklinnomme.fr.

A consumer mediation service is currently being appointed. Contracts with consumers will be concluded only after the competent mediator's contact details have been provided in the quote and these terms. Mediation is free of charge for the consumer.

In business-to-business relationships, the parties will also seek an amicable resolution before commencing court proceedings.

12. PERSONAL DATA AND GOVERNING LAW

Data required for quotes, project management and invoicing is processed in accordance with the personal data policy.

The contract is governed by French law. Consumers retain the right to bring proceedings before the competent court under the applicable statutory rules. For disputes between businesses, if no amicable agreement is reached, jurisdiction is determined in accordance with the applicable procedural rules.